Our return policy is for Store Credit ONLY. We want you to be 100% satisfied with your purchase so in the rare event that you are unsatisfied you may return your items within 14 days of receipt to us for a store credit. Items must be unworn, unwashed and in original condition with all the original tags still attached or it will be denied. Boots/shoes must be returned in the original undamaged box. Items marked as FINAL SALE or Clearance items, jewelry, scarves, sunglasses or gift certificates may NOT be returned and are FINAL. To start a return send us an email at firstname.lastname@example.org with your item and order number.